FAQs

Do you ship to all 50 states?

Yes! We ensure all our products fall within federal regulations for industrial hemp products and cannabidiol (CBD) products, so that we can ship them across the US.

Do you ship internationally?

Yes! In addition to US compliance, we also work hard to stay in compliance with EU and South American regulations concerning industrial hemp. However, because of customs concerns, customers need to use a customs broker. We also recommend insurance, as we cannot be responsible for lost or confiscated shipments after your order ships.

What is “full-spectrum” CBD?

Full-spectrum CBD refers to any cannabinoid extract that contains all of the major compounds and terpenes naturally present in the industrial hemp plant. What this means is that a truly full-spectrum CBD oil will still contain trace amounts of THC. While we can cultivate strains of the industrial hemp plant to contain less than 0.3% THC, cannabis plans will still have some small amount of THC naturally. Thus, there is no such thing as a “zero THC full-spectrum” CBD oil, only full-spectrum CBD oils that are made with plants grown to naturally contain only trace amounts of THC.

What is “broad-spectrum” CBD?

“Broad-spectrum” is the more accurate way of describing hemp distillate products that offer numerous cannabinoids and supporting compounds, but contains no THC. The process of making a broad-spectrum CBD oil involves breaking down a full-spectrum CBD oil into its component compounds and terpenes. From there, any trace THC can be removed and the remaining cannabinoids and compounds can be combined into a range of formulas. This method offers benefits over a “full-spectrum” oil because the cannabinoids and terpenes can be re-combined using total control and precision to get the specific blend desired, rather than relying on growing plans that produce the desired balance.

What is the legal limit for THC?

THC, or tetrahydrocannabinol, is the psychoactive compound in the cannabis plant which gives marijuana it’s notorious “high-inducing” effects. THC is a natural cannabinoid in the cannabis plant, though it can be removed by cultivating the plants properly and by processing the hemp distillate oil in specific ways. 

The legal limit for THC, according to the 2018 US Farm Bill, is 0.3% Delta 9 THC. We use rigorous third-party testing to ensure that every single batch of CBD oil or isolate is below that legal limit.

What does “zero THC” mean for cannabinoid products?

“Zero THC” can be a misleading term because it does not necessarily mean there is a guaranteed lack of THC in a CBD product. “Zero THC” means that there are no detectable levels of THC as shown by laboratory analysis. Of course, as we mentioned above, 0.3% THC and under is the legal limit, so some CBD products will still have the tiniest trace of THC simply from how the cannabis plant grew.

Why did my CBD oil crystallize?

CBD oil at 60% potency or above is prone to crystallization. Don’t worry, that is totally natural! You can bring your product back to its non-crystallized form by heating it steadily at 75 degrees Fahrenheit over a period of time.

Why do you separate the terpenes completely from your CBD distillate?

In order to create the highly specific blends we offer, we have to first extract the cannabinoids and terpenes. We have a highly-specific proprietary extraction technique that allows is to separate the cannabinoids from the terpenes completely. We do this in large part because different cannabis plants produce varying amounts of different terpenes, which produce different effects. Once separated, we can re-combine them at specific levels to create a range of different CBD products for varying needs.

Do you offer a Certificate of Analysis for your products?

Yes! Every batch of raw materials and finished products go through rigorous third-party testing as well as our own in-house quality assurance process. You can use the batch information on your product to look up the Certificate of Analysis for the specific batch of materials that went into the CBD product you have.

Are your products cGMP certified?

Yes. All of our finished CBD products are manufactured in a cGMP- and ISO-certified facility that is registered with the FDA and routinely inspected and audited by the respective certification organizations.